![]() ![]() These are secret limitations on what people bought that were not clearly laid out at all - and, in fact, which seem to contradict what customers have been told about the ability to do multiple downloads of a purchased book. While the “updated” version isn’t as bad as the original, it’s still pretty bad. At first, he was told that some publishers put a secret-hidden-nobody-can-tell-you limit on how many times you could download, but then after multiple confusing discussions with multiple different Amazon customer service reps, the guy thinks the real issue is actually that some publishers can put a secret-hidden-nobody-can-tell-you limit on how many devices you can download the books to. ![]() Consumerist points us to a guy who suddenly was having trouble redownloading ebooks he had bought, despite the fact that Amazon supposedly allows you to download the books again and again. Yet another example of why is getting some attention this week. We’ve pointed out a few times that, no matter how cool a device the Amazon Kindle may be, it’s got some serious DRM problems, highlighting that, unlike with a real book, you don’t actually “own” the books on your Kindle. Tue, Jun 23rd 2009 01:16pm - Mike Masnick ![]()
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